Badinelli, R. (2016) Modeling Service Systems, Business Expert Press, New York.
Chacko, J., Rees, L.P., Zobel, C., Rakes, T.R., Russell, R.S., and Ragsdale, C.T. (2016) “Decision Support for Long-Range, Community-Based Planning to Mitigate Against and Recover from Potential Multiple Disasters,” Decision Support Systems, Vol. 87, pp. 13-25.
Dana M. Johnson, Roberta S. Russell, and Sheneeta W. White (2016), “Perceptions of Care Quality and the Effect on Patient Satisfaction,” International Journal of Quality and Reliability, Vol. 33, No. 8, pp. 1202-1229.
Janis, J.E., Khansa, L., and Khansa, I. (2016) Surgeon Reimbursements in Maxillofacial Trauma Surgery: Effect of the Affordable Care Act in Ohio. Plastic and Reconstructive Surgery, 137 (2), 613 – 618.
Khansa, I., Khansa, L., and Pearson, G.D. (2016) Strategies for Postoperative Seroma Prevention: A Systematic Review. Plastic and Reconstructive Surgery, 138 (1), 240 – 252.
Law DS; Abrahams AS, and Gruss R* (2016). Automated defect discovery for dishwasher appliances from online consumer reviews. Expert Systems with Applications. Forthcoming. 5-year ISI Impact Factor (2015): 2.879. In 2016, ESWA is ranked #1 among Artificial Intelligence journals by Google Scholar.
MacKenzie, C.A. and C.W. Zobel (2016) Allocating resources to enhance resilience, with application to Superstorm Sandy and an electric utility, Risk Analysis: An International Journal, 36(4), 847-862.
Seref, MMH, Carrillo, J & Yenipazarli, A. (2016) Multi-Generation Pricing and Timing Decisions in New Product Development. International Journal of Production Research, 54:7, 1919-1937.
Seref, O., J. P. Brooks, B. Huang, S. S. Fong (2016) “Enumeration and Cartesian product decomposition of alternate optimal fluxes in cellular metabolism,” INFORMS Journal on Computing, forthcoming.
Winkler M, Abrahams AS, Gruss R*, and Ehsani J (2016). Toy Safety Surveillance from Online Reviews. Decision Support Systems. Forthcoming. 5-year ISI Impact Factor (2015): 3.271.
Zobel, C.W., N. Altay, and M. Haselkorn (eds.) (2016) Advances in Managing Humanitarian Operations. International Series in Operations Research & Management Science, Vol. 235. Springer.
Abrahams AS, Fan W, Wang GA, Zhang Z, Jiao J (2015). An Integrated Text Analytic Framework for Product Defect Discovery. Production & Operations Management. 24(6), 975-990, June.
Badinelli, R. (2015) “Editorial: Defining and measuring value”, Service Science, 7:3, pp. i-vi.
Baghersad, M. and C.W. Zobel (2015) “Economic Impact of Production Bottlenecks Caused by Disasters Impacting Interdependent Industry Sectors,” International Journal of Production Economics, 168, 71-80.
Shen, W., Y. Hu, and J. Ulmer (2015) Competing for Attention: An Empirical Study of Online Reviewers’ Strategic Behavior, MIS Quarterly, 39(3), pp. 683-696.
Dana M. Johnson and Roberta S. Russell (2015) “SEM of Service Quality to Predict Overall Patient Satisfaction in Medical Clinics: A Case Study,” Quality Management Journal, Vol. 22, No. 4, pp. 18-36.
Khansa, L., Xiao, M., Liginlal, D., Kim, S. S. (2015) Understanding Members’ Active Participation in Online Question-and-Answer Communities: A Theory and Empirical Analysis. Journal of Management Information Systems, 32 (2), 162 – 203.
King, M., Abrahams, A., Ragsdale, C. (2015) Ensemble Learning Methods for Pay-Per-Click Campaign Management, Expert Systems With Applications, Vol. 42, No. 10, pp. 4818-4829.
Razzaghi, T., P. Xanthopoulos, O. Seref (2015) “Constraint relaxation, cost-sensitive learning and bagging for imbalanced classification problems with outliers,” Optimization Letters, in print (available online).
Rees, L.P., Rakes, T.R., and Deane, J.K. (2015) “Using Analytics to Challenge Conventional Baseball Wisdom,” Journal of Service Science, Vol. 8, No.1, pp. 11 – 20.
Roberta S. Russell, Dana M. Johnson and Sheneeta W. White (2015) “Patient Perceptions of Quality: Analyzing Patient Satisfaction Surveys,” International Journal of Operations and Production Management, Vol. 35, No. 8, pp. 1-26.
Zhou, L. Lei, J. Wang, W. Fan, G. Wang (2015) Social Media Adoption and Corporate Disclosure, Journal of Information Systems, 29(2), pp. 23-50.
Abrahams, A., Barkhi, R., Coupey, E., Ragsdale, C., Wallace, L. (2014) “Converting browsers into recurring customers: An analysis of the determinants of sponsored search success for monthly subscription services,” Information Technology and Management, Vol. 15, No. 3, pp. 177-197.
Agarwal, A., Colak, S., Deane, J., and Rakes, T. (2014) “The Task Scheduling Problem: A Neurogenetic Approach,” Journal of Business & Economics Research, Vol. 12, No. 4, pp. 327 – 334.
King, M., Abrahams, A., Ragsdale, C. (2014) “Ensemble Methods for Advanced Skier Days Prediction,” Expert Systems With Applications, Vol. 41, No. 4, Part 1, pp. 1176-1188.
Melnyk, S., C.W. Zobel, S. Griffis, and J. MacDonald (2014) “Making Sense of Transient Responses in Simulation Studies: An Approach for Interpreting Transient Response Time Series Data,” International Journal of Production Research, 52(3), 617-632.
Rakes, T.R., Deane, J.K., Rees, L.P., and Fetter, G. (2014) A Decision Support System for Post-Disaster Interim Housing, Decision Support Systems, Vol. 66, pp. 160-169.
Seref, O., P. Xanthopoulos, T. Razzaghi (2014) “Weighted relaxed support vector machines,” Annals of Operations Research, in print (available online).
Seref, O., W. A. Chaovalitwongse, J. P. Brooks (2014) “Relaxing support vectors for classification,” Annals of Operations Research, 216 (1): 229 – 255.
Seref, O., Y.-J. Fan, E. Borenstein, W. A. Chaovalitwongse (2014) “Information-theoretic feature selection with discrete k-median clustering,” Annals of Operations Research, in print (available online).
Seref, O., Y.-J. Fan, W. A. Chaovalitwongse (2014) “Mathematical programming formulations and algorithms for discrete k-median clustering with time series data”, INFORMS Journal on Computing, 26 (1): 160 – 172.
Wang, H.J. Wang, J. Li, W. Fan, and A.S. Abrahams (2014) “Understanding Knowledge Sharing Processes in Online Q&A Communities,” ACM Transactions on Management Information Systems, 5(4).
Wang, X. Liu, J. Wang, M. Zhang, and W. Fan (2015) “Examining Micro-Level Knowledge Sharing Discussions in Online Communities,” Information Systems Frontiers.
Xiao, M., Khansa, L., Deng, Y., Kim, S. S. (2014) Impact of Prior Reviews on the Subsequent Review Process in Reputation Systems. Journal of Management Information Systems, 30 (3), 279 – 310.
Zobel, C.W. (2014) “Quantitatively Representing Non-linear Disaster Recovery,” Decision Sciences, 45(6), 1053-1082.
Zobel, C.W. and Khansa, L. (2014) Characterizing Multi-Event Disaster Resilience. Computers & Operations Research – Special Issue on MCDM in Emergency Management, 42, 83 – 94.