Cliff T. Ragsdale is Bank of America Professor of Business Information Technology. He received the Ph.D. in Management Science and Information Technology from the University of Georgia and M.B.A. in Finance and B.A. in Psychology from the University of Central Florida. His primary research interests involve applications of quantitative modeling techniques to managerial decision making problems using microcomputers. Dr. Ragsdale has served as a financial, statistical and information systems consultant for General Mills and the public accounting firm of Deloitte and Touche. His research has been published in Decision Sciences, Naval Research Logistics, Operations Research Letters, Computers and Operations Research, OMEGA, Personal Financial Planning, Financial Services Review and the Journal of Electronic Data Interchange. He is author of the textbook Spreadsheet Modeling and Decision Analysis: A Practical Introduction to Management Science. He is a member of DSI, TIMS, ORSA and APICS. He is currently Vice-President of Member Services for Southeast DSI and has also served as Vice-President for Publications and on council for that organization. He was the Proceedings Coordinator for the 1995 National DSI meeting. Dr. Ragsdale has served as the faculty advisor for the Virginia Tech student chapter of APICS and on the Board of Directors for the Southwest Chapter of APICS. He is also the faculty advisor for the Delta Chi Fraternity at Virginia Tech. In 1993 Dr. Ragsdale received the R. B. Pamplin College of Business Certificate of Teaching Excellence.