Wenqi Shen received a Ph.D. in Management Information Systems from Purdue University and a B.B.A. in Electronic Commerce from the City University of Hong Kong. Her research interests include online virtual community, social media and social dynamics, user generated content, the economics of information technologies, and firm information security. Her research has been published in top journals such as Management Information Systems Quarterly, Journal of the Association for Information Systems, and Expert Systems with Applications. Before joining the BIT department, Dr. Shen has worked in the area of payment data security for four years and has been in charge of the security and compliance for payment card systems for the university. She provided leadership to payment system security evaluations, system remediation efforts, and compliance validation. Prior to joining Virginia Tech, Dr. Shen has taught both core and advanced business information technology courses in other schools including Purdue University and Miami University. She has received two Krannert Dean's Certificate for Outstanding Teaching Awards for her excellence in teaching.