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Health Information Technology & Service Operations

The BIT faculty actively engage in research on security and privacy issues facing businesses and society. Research in this area includes studying, how GDPR consent requirements affect business performance, how the way consent choices are presented affect privacy decisions, whether security fear appeals are effective if they interrupt tasks, how multilevel privacy decisions are made, and how to predict users’ susceptibility to phishing, among other topics. 

Journal Articles

Liu, J., Diwas, K.C. (2023). Nudging Patient Choice: Reducing No-Shows Using Waits Framing Messaging. Operations Research, 71(3), 791-1020.

Adjerid, I., Loewenstein, G., Purta, R., & Striegel, A. (2022). Gain-loss incentives and physical activity: the role of choice and wearable health tools. Management Science, 68(4), 2642-2667.

Chen, Y., Aljafari, R., Xiao, B., & Venkatesh, V. (2021). Empowering physicians with health information technology: An empirical investigation in Chinese hospitals. Journal of the American Medical Informatics Association, 28(5), 915-922.

James, T. L., Calderon, E. D. V., Bélanger, F., & Lowry, P. B. (2022). The mediating role of group dynamics in shaping received social support from active and passive use in online health communities. Information & Management, 59(3), 103606.

Venkatesh, V., Sykes, T., & Zhang, X. (2020). ICT for development in rural India: A longitudinal study of women’s health outcomes. MIS Quarterly, 44(2), 605-629.

Venkatesh, V., Sykes, T., Chan, F. K., Thong, J. Y., & Hu, P. J. (2019). Children's Internet addiction, family-to-work conflict, and job outcomes: A study of parent-child dyads. MIS Quarterly, 43(3), 903-927.

Bala, H., Venkatesh, V., Venkatraman, S., & Bates, J. (2015). If the worst happens: Five strategies for developing and leveraging information technology-enabled disaster response in healthcare. IEEE Journal of Biomedical and Health Informatics, 20(6), 1545-1551.

Adjerid, I., Adler-Milstein, J., & Angst, C. (2018). Reducing Medicare spending through electronic health information exchange: The role of incentives and exchange maturity. Information Systems Research, 29(2), 341-361.

James, T. L., Wallace, L., & Deane, J. K. (2019). Using organismic integration theory to explore the associations between users’ exercise motivations and fitness technology feature set use. MIS Quarterly, 43(1), 287-312.

Murray‐Tuite, P., Ge, Y. G., Zobel, C., Nateghi, R., & Wang, H. (2021). Critical Time, Space, and Decision‐Making Agent Considerations in Human‐Centered Interdisciplinary Hurricane‐Related Research. Risk Analysis, 41(7), 1218-1226.

Davis, Z., Zobel, C. W., Khansa, L., & Glick, R. E. (2020). Emergency department resilience to disaster‐level overcrowding: a component resilience framework for analysis and predictive modeling. Journal of Operations Management, 66(1-2), 54-66.

Arnette, A. N., & Zobel, C. W. (2019). A risk‐based approach to improving disaster relief asset pre‐positioning. Production and Operations Management, 28(2), 457-478.

Venkatesh, V., Rai, A., Sykes, T. A., & Aljafari, R (2016). Combating infant mortality in rural india: evidence from a field study of eHealth kiosk implementations. MIS Quarterly, 40(2), 353-380.

Nottingham, Q. J., Johnson, D. M., & Russell, R. S. (2018). The effect of waiting time on patient perceptions of care quality. Quality Management Journal, 25(1), 32-45.

Affiliated Faculty