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Viswanath Venkatesh


Viswanath Venkatesh, who completed his PhD at the University of Minnesota in 1997, is an Eminent Scholar and Verizon Chair of Business Information Technology at the Pamplin College of Business, Virginia Tech. Prior to joining Virginia Tech in Spring 2021, he was on the faculty at the University of Maryland and University of Arkansas. In addition to presenting his work at universities across the world, he has held visiting appointments at universities around the world. He is widely regarded as one of the most influential scientists, both in terms of premier journal publications and citation impact. He is a Fellow of the Association for Information Systems (AIS) and the Information Systems Society, INFORMS.

His research focuses on understanding the diffusion of technologies in organizations and society. For over a decade, he has worked with several companies and government agencies, and has rigorously studied real-world phenomena. His favorite project focuses on rural India and improving the quality of life of the poorest of the poor—which has led to premier journal publications that he has presented in various forums including at the United Nations. The sponsorship of his research has been about US$10M. His work has appeared in leading journals in human-computer interaction, information systems, organizational behavior, psychology, marketing, medical informatics, and operations management. He is one of only two scholars to have published 20 or more papers in MIS Quarterly. Over various periods, including the most recent 5-, 10-, and 15-year periods (e.g., 2015-’19, 2010-’19, 2005-’19), he has been the most productive in terms of publications in the premier journals in information systems (i.e., Information Systems Research and MISQ). Some of his papers have been nominated and/or recognized with “best paper awards”—most recently, his 2017 Academy of Management Journal paper was recognized as the best paper published that year.

His articles have been cited over 116,000 times and about 37,000 times per Google Scholar and Web of Science, respectively, with an h-index of 75 and i-10 index of 117. He has been recognized to be among the most influential scientists (e.g., Thomson Reuters’, Emerald Citations, SSRN, PLoS Biology). In a recent article in PLoS Biology (Iaonnidis et al. 2020), using citation data from 1996-2019 and a standardized metric that was a composite of 6 citation metrics, he ranked 1st (out of ~17K scientists) in the sub-field of information systems, 17th (out of ~500K scientists) in the field of information and communication technologies, and 659th (out of ~8 million scientists) across all fields. His papers are among the most cited in the various journals: ISR (2000), Decision Sciences (1996), MIS Quarterly (2003), and Management Science (2000). His MIS Quarterly (2012) was in the top-10 most-cited papers, published from 2011-2015, per Google Scholar. In 2012, his Decision Sciences (2008) was among the 50 papers to receive Emerald’s Citations of Excellence award—in 2014, this paper was selected to be among only 35 most-cited papers across 15 years of this award; this paper, along with the Decision Sciences (1996), were the top-two most-cited papers published in the journal, with the 2008 paper also being the most downloaded. In 2016, his MIS Quarterly (2013) was selected to be among the 50 papers to receive Emerald’s Citations of Excellence award. In 2017, his Journal of Operations Management (2012) paper was selected for the Ambassador award for citations over a 5-year period. In 2008, his MIS Quarterly (2003) paper was identified as a current classic by Science Watch (a Thomson Reuters’ service) and since 2009, it is the most influential article in one of the four Research Front Maps in business and economics.

He has taught a wide variety of undergraduate, MBA, exec MBA, PhD, and executive courses. Student evaluations have rated him to be among the best instructors at the various institutions, and he has received teaching awards at the school and university levels. He has performed extensive administration and service. At Arkansas, he served as the director of the information systems PhD program for two terms (2004-’09; 2011-’15), with the latter term including him serving as chair of the Walton College PhD committee. During his term as director, he led a transformational effort that produced the top-two most-productive information systems assistant professors graduating since 2000—Sykes and Bala (Chen et al. 2015, Communications of the AIS). At Maryland, he was the Director of the MBA Consulting Program and led undergraduate curriculum revision efforts. He has served on several committees at the university, school and department levels. In 2009, he launched an IS research rankings web site, affiliated with the Association for Information Systems (AIS), that has received many accolades from the academic community including AIS’ Technology Legacy Award. He is currently a Senior Editor (SE) at AIS Transactions on Human-Computer Interaction. From 2008 to 2011, he served as an SE at ISR; from 2012 to 2017, he served as an SE at MISQ. He is serving and/or has served in various other editorial roles at Management Science, MISQ, ISR, Journal of the AIS, POM, OBHDP, and DSJ. MISQ named him “Reviewer of the Year” in 1999.