Dr. Nezih Altay, Professor of Supply Chain Management and director of the M.S. in Supply Chain Management program at the Driehaus College of Business of DePaul University

Talk Title: AI for Social Good

Abstract: 

AI is changing the landscape of society through the promise of innovation, and economic growth. In this talk, we cover potential opportunities of AI to enable diverse initiatives in the social good space utilizing our findings in two recent research projects. First, we develop a classification framework that should allow researchers gauge the potential impact of GenAI for social good initiatives. Analyzing 21 use-cases, we assess how value-added abilities of GenAI may influence various social good initiatives. We adopt/develop two loosely connected classification frameworks that are grounded in task-technology fit (TTF) theory.  We develop five propositions that will provide guidance to practitioners and researchers. Second, we explore the tensions among organizational and technical elements in shaping AI, and how organizations manage these tensions to create social impact. Specifically, we use a paradox lens to investigate tensions among learning, belonging, organizing, and performing dimensions that influence AI and how it impacts social good. Through semi-structured interviews with 12 AI use-cases that target specific UNSDGs we offer three key approaches to manage tensions.

Recording:

About Dr. Nezih Altay:

Nezih Altay is a Professor of Supply Chain Management and director of the M.S. in Supply Chain Management program at the Driehaus College of Business of DePaul University. A Fulbright Scholar, Nezih’s research specializes in humanitarian supply chains, supply chain resilience, and service parts management. As an experienced and highly qualified teacher-scholar, Nezih has been teaching all aspects of Supply Chain Management and Operations Management for over 25 years to Executives, MBAs and undergraduates around the world. He has published his research in leading academic journals and presented in national and international arenas. He co-edited two books: Service Parts Management: Demand Forecasting and Inventory Control (2011) and Advances in Managing Humanitarian Operations (2016) both published by Springer. He currently serves as the Co-Editor-in-Chief of the Journal of Humanitarian Logistics & Supply Chain Management, and Senior Editor of Production and Operations Management. Nezih has served as President of the Humanitarian Operations and Crisis Management group within the Production and Operations Management Society and is currently a Resilience Research Ambassador at Technical University Delft in the Netherlands and a research partner at the Research Institute on Leadership and Operations in Humanitarian Aid at Kühne Logistics University in Hamburg and an Affiliated Professor with the HumLog Institute at Hanken School of Economics in Helsinki. In 2019, for his contributions to the field of humanitarian logistics, Altay received the Academic/Research Accomplishment Award from the American Logistics Aid Network (ALAN).